Web10. Customer service training: 10.1 Role of professional transit operator 1. Understanding the role of mass transit in meeting the individual customer needs. Transit dependent Discretionary rider Modal choices 2. Come to work ready to work Attitude Appearance Fitness for duty 10.2 Customer basics 1. Who is the customer? WebMar 23, 2013 · The CTA hopes to hire about 700 customer service assistants, said Seth Wilson, vice-president of human resources. These part-time employees would earn $12-14 an hour directing riders at “L ...
Customer Service - CTA, Inc.
WebType of inquiry. I’m writing about: Bus service 'L' (train) service Train station/other facility Farecards, gates & fare equipment Ventra Cards/machines/readers Customer Service Matter Accessibility Freedom of information (FOIA) Group sales Advertising on vehicles/platforms Developers (APIs, feeds, etc.) Jobs/careers website (logon, applying ... WebFeb 3, 2024 · This CTA provides the customer with value by offering thousands of their favorite shows and a free trial that allows the customer to test the service without having to pay for it. The CTA is specific in what the service provides, which informs the customer of the value of pursuing a free trial. Example 3 smart city business
Practice Chicago Transit Authority Aptitude Tests
WebCustomer Service Associate (Current Employee) - Chicago, IL - March 23, 2024. Working at Chicago Transit Authority as a Customer Service Assistant has enabled me to meet, greet and assist numerous customers. It is a honor to not only go above and beyond my job duties to make sure customers are satisfied but to represent my employer well. WebFeb 24, 2024 · Interviews at Chicago Transit Authority Experience Positive 55% Negative 23% Neutral 22% Getting an Interview Applied online 75% Employee Referral 8% … WebAbout the test. The Customer Service test assesses the ability to provide assistance to customers before, during, and after purchases. This test requires demonstration of the ability to handle customer interactions through multiple-choice questions and written responses to customer emails. The assessment includes solving work-sample tasks … hillcrest condominium association